NewStats: 3,264,985 , 8,185,271 topics. Date: Friday, 13 June 2025 at 04:15 AM c2f1

This is an eye opener

In what could become some of the most consequential legal battles in Nigeria’s banking history, bank customers have instituted a class action lawsuit against two of the leading banks in the country.

In one case, six plaintiffs representing millions of customers filed a case against Access Bank at the Federal High Court, Lagos Division. The plaintiffs, Akinyele Oluwemimo Olaniyan. Sowole Olufunke Olukemi; Adetoun Anthonia Osunbade; Sowole Abidemi Olusola; Adegboyega Adeola Odunsi and Tokunboh Fagun, allege gross negligence, breach of contract, and violation of consumer rights following a catastrophic IT meltdown in August 2024.

The plaintiffs, acting on behalf of themselves and other affected customers, are demanding N420 billion in damages, citing loss of access to funds, emotional distress, and exemplary damages. They claim that the banking disruption, which lasted over a week, paralyzed personal lives and businesses, with customers unable to make essential payments despite having sufficient funds in their s.

In the second ground-breaking case, Moyosola Okeremi acting on behalf of herself and an estimated 33 million customers of Zenith Bank, has instituted a lawsuit against Zenith Bank Plc at the Federal High Court, Lagos Division.

Okeremi accuses Zenith Bank of violating fundamental data protection laws, infringing on privacy rights, and causing emotional distress through persistent, unsolicited marketing communications.

The plaintiff alleges that Zenith Bank, a public liability company operating in Nigeria and internationally in countries such as the United Kingdom, Gambia, Ghana, Sierra LeoneChina, and the UAE, unlawfully exploited customers’ personal data. This data, which includes names, dates of birth, phone numbers, email addresses, signatures, and other sensitive information, was originally collected under the “Know Your Customer” (KYC)

guidelines mandated by the Central Bank of Nigeria (CBN)Okeremi contends that while the data was collected for legitimate banking purposes such as issuing statements—Zenith Bank repurposed it without obtaining explicit consent from the customers.

Between July and August 2024, customers reportedly received relentless marketing communications via phone calls, text messages, and emails promoting Zenith Bank’s public share offerings.

These unsolicited communications, she argues, were not only intrusive but also violated several legal statutes, including the Nigeria Data Protection Regulation (NDPR) 2019 and the National Data Protection Act (NDPA) 2023. The plaintiffs claim that Zenith Bank’s actions were unfair, inconsiderate, and executed without any regard for the privacy of its customers.

In the case against Access Bank, the plaintiffs argue that Access Bank’s failure to maintain a robust IT system and implement contingency plans during service disruptions constitutes a breach of the contractual obligations owed to its customers.

They emphasized that the bank, licensed by the Central Bank of Nigeria (CBN) and with over 36 million customers as of 2023, has a legal duty to provide uninterrupted financial services.

The plaintiffs claim that Access Bank breached several legislations such as the Central Bank of Nigeria Consumer Protection Regulations 2019, the Federal Competition and Consumer Protection Act 2018, and the Constitution of the Federal Republic of Nigeria 1999 (as amended) by failing to ensure continuous service delivery and by not having adequate backup systems in place.

They also cite the Consumer Code of Practice Regulations 2007 and the Consumer Protection Framework 2016, which mandate financial institutions to safeguard consumer interests and ensure service reliability.

The plaintiffs allege that the IT meltdown caused widespread hardships, harassment from creditors, inability to pay for essential services such as school fees, medical bills, utilities, and business transactions, resulting in emotional distress, embarrassment, and financial losses.

The lawsuit claims N200 billion for the inability to access funds, N200 billion for emotional distress, and an additional N20 billion in exemplary damages to deter future negligence.

These cases could set a significant precedent for Nigeria’s financial sector, particularly regarding customer rights in the digital banking era.

Estimated billing is pure broad daylight robbery.

In this Rumueprikom in Rivers State as gathered, PHED makes over 95 Million Naira monthly on only those that pay with estimated bills. and the most annoying part is we don't get power at all. We only get supply during the week they'll come to cut lines and enforce their payment.

The least house here pays N20,000 on estimated bill on a power supply they bearly use.

People are not even talking about this robbery and ill treatment enough. I'm owing half a million on outstanding bill.

Make we just dey continue for this country. If e never affect rich man, nobody will talk about it

Everything get 2 side. The good and bad. So my dear, think deeply on the one you can manage and live the rest of your life with. No one is perfect and nothing is also perfect. I rest my case

Fast forward to where

EmperorCaesar:


Conflict resolution is one of the skills a great leader should posess and PBAT scores 98% in this


Seems like we have in all in him

God bless PBAT

And without conflict, there is no real peace

Una comment dey make me fear like this

Please I am looking for any company that can serve as middle man to my Indian suppliers.

They will help me pay them, receive the goods and ship it to Nigeria.

Please refer me if you know any. Thanks

Please you guys should just rest and leave her alone

Una don disgrace una president finish abi?

adecz:



Woman who forged NYSC certificate is
and escaped IC prosecution is now forming
holy, holy abi??


We shall make sure she is disgraced out of
her current leadership of her party. We have
all the documents of her forgery...


Nonsense

akingangan:
Not only do we have the sun, we also have the brains but you prefer to fund the foreigners over your people.

Exactly what I wanted to say. There are Nigerian Scientists in the UK in building radioactive batteries which shelf life is 10years and there are others like that, why not source them, fund them to build something for their country.

It's a shame that what our leaders can only do with money is embezzle it or misappropriate it after a whole 60years we are still in the Stone age because of how black, evil and selfish our leaders are.

I will keep on saying this, the only way to make Nigeria better is to make a law the will ENABLE death by hanging or firing squad once you caught, tried and found guilty

This story never finish mister OP. So after the guy man slipped and fell down what happened na.
Did he freeze to death or he stood up, went inside to beg the lady for snow boots to still go back outside to stand.

I no dey like unfinished stories like this.

DAramis:
Oshey baddest.

Finally of market make all girls go rest now

nothing like finally off the market and them no go still rest oga

Not good enough. I was expecting a decrease to N50/L

LoL

So is offering now a bad thing? So there is an angel specifically for transferring tithe to offering

it is possible. while growing up in secondary school. we had a Danish boy in our class. Hes a Nigerian cause the Dad was a Nigerian but the Mom was from Denmark. He is so white that you'll never believe he is a Nigerian. He talks like Nigerians tho and it was so weird back then.

They shouldnt deny him visa if he has proof hes a Nigerian.

Never borrow a chick money especially the one who is not financially stable. cause she may not pay it back in full or end up absconding with the money. i speak from experience. as you dash as the one you can, thats ok

she gave you guys 1 year notice na. in the picture you attached it says September 2025

The bank is so useless that if it hasn't happened to you yet you'll think people are just making up stories.

500k I sent from Opay to a client gtbank is still hanging in the air over a week now.

We went to the bank just to discover we just a new born babies in the matter. People have been on their neck for months now over same issues na so I weak.

Until we start sueing them they won't resolve and refund these monies. I mean a class action suit and also have to pay for damages caused.

A those shouting he will surely go to jail... I want you to know that VDM is ready to do time. That's what he is about so if them wan lock am, make dem go ahead.

Nobody is talking about the fact that bribery n corruption was exposed .

What they should be doing is investigating that video and other evidence VDM has and if it is false then they talk about jail.

I am really surprised the way some of the so called Nigerians clamoring for change reason. Na we dey do ourself

Bizmind95:
What of the hundreds of millions some fools donated to him to use and help Borno flood victims We sabi make useless people famous in this country eh...

Go open your own NGO I go donate 100M. People wey donate never complain o. So dey calm down.

If it's to fix the power grid everyone will know Nigeria don't have money and it will be all over the news sounding so difficult to achieve. https://nairaland.macsoftware.info/8266167/fg-power-sector-needs-10

But if it's to buy exotic cars and spend on stomach infrastructure they will silently allocate and use the money. I weep for this country

the money someone transferred to my GTbank for 3 days have been hanging on the air by witchcraft. the senders bank have confirmed that transaction was successful at their end and GTbank have also confirmed that the money is on the air hanging on their server but have not reflected in my acct yet.

i thought it was only me o, until i asked other customers and was shocked that some of them have been waiting for their money to drop since 3 months now. omo i got chills

It's like the usually set traps for these guys. A minor who is not suppose to access dating app cause of restrictions will open the app and starts chatting. Next thing she will tell you she's under 18 and if you don't stop at that point you'll be arrested because you knew and she told you.

Why dem come chain his legs na. Is he a criminal?

Those guys use BMW as police cars.

What will happen to the said women

I will still create a thread 🧵 on this Ecobank saga and not paying their clients. Always looking for excuse to hold clients money.

A friend of mine was complaining bitterly that Eco bank have been dealing with His Aunty for months now because they have failed to honor the written Will her husband left her.

They have refused to grant her access to her husbands funds for months now.

Stating that the Husband failed to include their bank name and number in the written Will, meanwhile It was stated clearly in the will that the cash in his banks should be managed by my friends Aunty.

Their reason is that their said legal Cancel does not know or understand that a Will has authority over letter's of istration.

Full story will be dropped here when they are through with the case

If the will states that Uche Wigwe be the executor of the will then why are people fighting him. I believe the late Herbert Wigwe was in sound mind when he wrote His will. See I hate when people fight others because they feel left out and that is what the family people are doing.

They will fight Sha but the Will last last will stand. Let's keep watching

And to think of it, everyone fighting and doing all this dramas are big shots. And I bet most of them were not even close to the deceased. But now he is not alive again everyone calls himself Brother, father cousins and so on.

If they claim to want the best for Herbert's children they should allow what their father wrote on the Will to stand because I don't think He is that daft to put his estate and children in the hands of people that will do them wrong.

They want to go plan the mans family after his death meanwhile He has already arranged it in a Will. People should just rest and face their business

All this just to tidy woman bah

What is really Wike,s problem. Let him say it out plainly and not using parables.

Please o, what did Gov. Fubara do to you abeg.?

So because you helped me you feel I should clean up ur A*s?

The Gov. Have already showed his appreciation please let him be.

If he did you wrong sef, allow karma to catch up with him not this wounded dog cries on media. Shows you too petty